Ethics Complaints, Arbitration Requests, and Related Information
REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the local association of REALTORS® where the REALTOR® holds membership, or participates in a REALTOR® association-owned/operated MLS, such as South Shore Realtors®.
In addition, REALTORS® agree as a condition of membership to arbitrate contractual disputes and specific non-contractual disputes as provided for in Article 17 of the NAR Code of Ethics.
Below are several resources to help you understand what filing and processing an ethics complaint and arbitration request entails, and the general process you can expect when filing an ethics complaint or arbitration request with South Shore Realtors®. Check with tSouth Shore Realtors® to ensure you have the proper forms required.
Before you file an ethics complaint, please read this document that describes if you should file and how to file.
South Shore Reatlors® has an OMBUDSMAN Program. Click HERE for details.
Information about National Association of REALTORS® Professional Standards is available on NAR's site on the process for filing ethics complaints and initiating dispute resolution at www.realtor.org/PSenforcement.